Privacy Policy
Effective Date: June 2024
Welcome to our website. Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or interact with our website. By using our site, you agree to the practices described below.
What Data We Collect
We may collect the following types of personal data from you when you visit or use our website:
- Contact information: such as your name, email address, phone number, and postal address when you voluntarily provide this information to us through contact forms or other communications.
- Usage data: including information about how you use our website, such as pages visited, time spent on pages, and other browsing behavior.
- Technical data: such as your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Cookies and similar tracking technologies: to collect data for improving user experience and site functionality (see the Cookies section below).
How We Use Data
We process your personal data for the following purposes:
- To provide, operate, and maintain our website and services.
- To respond to your inquiries, requests, or customer service needs.
- To improve, personalize, and expand our website and services.
- To monitor and analyze usage and trends to enhance user experience.
- To send you updates, marketing communications, or promotional materials only if you have opted in to receive them.
- To comply with legal obligations and enforce our terms and policies.
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device by your web browser.
Types of cookies we use include:
- Essential cookies: necessary for basic website functions.
- Performance cookies: to collect information on website usage and performance.
- Functionality cookies: to remember your preferences and customize features.
- Advertising cookies: to help deliver relevant advertisements.
You have the option to accept or decline cookies through your browser settings, although disabling certain cookies may affect your experience on our site.
Third-Party Links
Our website may contain links to third-party websites or services for your convenience or reference. We do not control these external sites and are not responsible for their content or privacy practices.
We encourage you to review the privacy policies of any third-party websites you visit. We do not share your personal data with third-party websites unless explicitly stated or required by law.
Data Security
We are committed to protecting your personal data. We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction.
Despite these efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your personal data, we cannot guarantee absolute security.
User Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, including but not limited to:
- The right to access and receive a copy of your personal data.
- The right to correct or update inaccurate or incomplete data.
- The right to request deletion or erasure of your personal data.
- The right to restrict or object to the processing of your personal data.
- The right to data portability.
- The right to withdraw consent at any time where processing is based on consent.
If you wish to exercise any of these rights, please contact us using the information provided below.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
- Email: [email protected]
- Phone: +61 2 9250 7111
- Address: Bennelong Point, Sydney NSW 2000, Australia
- Social/X: https://x.com/sydneyoperahouse
We reserve the right to update this Privacy Policy periodically. Any updates will be posted on this page with the revised effective date.